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Ashley Madison

Ashley Madison
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www.ashleymadison.com
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mike b Gew

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Jun 25, 2026

they said when i deleted acct they could not find mine under my email adress-so be careful of new acctt messenger you and getting number and deleting thiers

Original review Jun 10, 2026

I've not heard from the *** company. I've emailed them four times.

They don't have customer service for the phone, ridiculous.

I've got better things to do than track them down. I thought the company had integrity, but apparently they don't have anything.

Loss:
$118
Cons:
  • Everything about it

Preferred solution: Full refund

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mike b Gew

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel membership

Contacted the company first

The reviewer tried to contact the company before posting this review.

too much fraud. a lot of new members ask for numbers and delete accounts, and it has happened 3 times.

i hope this gets better. please cancel my account and notify me when done.

Loss:
$118
Cons:
  • I was only on here today for 1-2hr as it was today i signed up

Preferred solution: Full refund

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Anonymous
map-marker Merrimack, New Hampshire

I would like to cancel my service

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Im done with service it was ok alot of woman from other countries kinda turned me off I spent good money so I wasn't really happy

User's recommendation: careful on your choiced

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Anonymous
map-marker Lancaster, South Carolina

Scammed and threatened

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AI Highlights
  • - I was scammed and threatened by people posting as women.
  • - Vetting and monitoring of accounts should be stronger to prevent scams.
Ashley Madison - Scammed and threatened

i was scammed and threatened on the site by individuals posting to be women that are interested. They are only interested in scamming you out of your money while you are having to spend money to find out that you are a victim.

I was totally shocked by this behavior. I believe the vetting process needs to be more thorough when it comes to creating accounts and i think things need to be monitored better to prevent these types of scams from happening.

User's recommendation: Be mindful of these sexual scams and pay attention

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John E N
map-marker Stockton, California

Can’t get help that’s needed for AM access!

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Contacted the company first

The reviewer tried to contact the company before posting this review.

When I try to communicate with women on a dating app, I get this message: you can't do this while hidden!

Loss:
$124

Preferred solution: Full refund

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Anonymous
map-marker Lancaster, South Carolina

Scammers

AI Highlights
  • - Lured to a WhatsApp site and pressured to share pics and videos.
  • - Threatened to share them with family if $2000 isn't paid; security concerns noted.
Ashley Madison - Scammers

lured me on the site to the whatsapp messaging site and got me to do pics and video and then threatened to send the videos and pics to my family if i didn't do what they asked which was send $2000 dollars.There needs to be better security because there on your app and whatsapp trolling people and threatening them to use there info against them,

User's recommendation: be careful with everything you do because your probably going to get scammed

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Jeziah Yje
map-marker Bakersfield, California

Need help

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Contacted the company first

The reviewer tried to contact the company before posting this review.

They could of answered phone and help me. That simply..!! You want a 100 symbols but you can't answer phone..

Loss:
$75
Pros:
  • Lot of oppertunity
Cons:
  • No way to connect

Preferred solution: The help I seek.

User's recommendation: Be very careful

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Aariyah Zgp
map-marker San Jose, California

Horrible customer service

Contacted the company first

The reviewer tried to contact the company before posting this review.

Dont order from this company. They take your money and dont help after. The website doesnt work and theres no customer service contact

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Resolved
CountD

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Resolved: Username

Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Mar 27, 2026

Company fixed the issue and I have been provided with product replacement. Change username name and password.

Original review Mar 12, 2026

There was a recording , then the phone hung up , my call was not answered. I'm trying to get my username name changed . I'm unable to log in

Preferred solution: Change username

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Tim J Njp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Meadville, Pennsylvania

Rip-off

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AI Highlights
  • - Bought 200 credits; after premier package use, only 12 remain.
  • - No live support, only AI; feel ripped off and will rate them.

Ladies not real

I bought 200 credits, mailed 8 from premier pkg, 9 credits for 1st email, then they are free = 72

Now I have 12 left

RIP OFF

I got premier because I had other features such as winks, etc.

There is no one to ask anything, only AI, and they don't know _ _ _ _!

Beyond frustrated, I guess I will have to eat this 100.00 as a mistake for trusting that they were legitimate.

I will rate them on every site I can.

Loss:
$50
Pros:
  • Cheat you on credits used
Cons:
  • Ripped me off for 120 credits i never used

Preferred solution: Deliver product or service ordered

User's recommendation: Don't do it - RIP OFF

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Dago C Hcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Anchorage, Alaska

Reactive account

AI Highlights
  • - The app should be confidential, but scams are happening, and I’m worried.
  • - I faced extortion on Ashley Madison for 1k dollars or explicit photos.
Ashley Madison - Reactive account
Ashley Madison - Reactive account - Image 2

This app is supposed to be confidential, and what I experienced recently makes me angry for your app allowing these scams to happen. I recently met a person on the Ashley Madison app, and one thing led to another; they ended up trying to extort me of 1 thousand dollars, or they would release some explicit photos of me. Well, I haven't been confronted by anyone yet, but only now I live in worry of this, and I'm wanting to know what you could do about it!

Loss:
$90
Pros:
  • No pros
Cons:
  • Scammers lurking everywhere not a safe app to meet people

Preferred solution: Full refund

User's recommendation: Make sure all users show proper id

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James D Zhj

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Verified Reviewer
| map-marker Clawson, Michigan

No new messages in 3 days. No customer phone support.

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Hire English speaking American citizens. Canada, you can go to *** Your hockey teams suck. You do as well.

Preferred solution: SYSTEM RUNNING AGAIN

User's recommendation: STAY AWAY

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Tim C Qvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not that great of a site result suck a d it's very hard to find som and etin per

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - It's hard to get good results and meet up in person.
  • - Expensive without promos; 34.99 recurring feature.
  • - Added 59.00 feature and 39.99 recurring charge.

It's very hard to get good results on this site and actually .eet up in person and it gets rather expensive after awhile unless you can find or get promotional offers and I don't use the site enough for the 34.99 reoccurring months feture it seems almost overtime I go to purchase there 59.00 and some change feture they add that feture and start charging me the 39.99 feture that reaccurs monthley and it's a pain each time to go into Google play and cancel

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Carley Rew
map-marker Dallas, Texas

Account deactivated

Contacted the company first

The reviewer tried to contact the company before posting this review.

Accidentally deactivated my account please reactivate for Richard brown my email is rbaarch@***.com

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Anonymous
map-marker Columbia City, Indiana

Reactivate account

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Not extremely helpful in trying to regain my account. Have had to ask repeatedly for them to look for new information I have given them.

But not overly helpful on really searching for me. Idk., maybe they are and I don't know it.

User's recommendation: Don't deactivate your account with Ashley Madison.

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