Ashley Madison
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI paid $99 $77 $87 and $55 yet I have been unable to become a member of Ashley Madison
What has happened? I applied mini mini probably dirty times to y'alls website and every time I was rejected.
Every single time I was rejected when I got to work the next day. They have been a withdrawal from my account by Ashley Madison again.
The charges were $99, $77, $87, and $55 yet. I'm still not a member because I cannot log in.
I accidentally think I may have blocked the phone number for two factor authentication
I think I have accidentally blocked the two-factor authentication phone number that is sent to my text messages.
Preferred solution: Two factor authentication numbers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: I cant get customer support to answer. I just need to see if i am getting scammed or not?
Like to see if VIP background check is real? I am told u have a service that if i send money to the phillipines then u will do a background check to verify i am safe to meet with and date.
Preferred solution: I need to understand if this VIP cert is real to get checked before a date can happen?
User's recommendation: I think everybody on this site might be scammers, but since AM wont respond to my question then i do not know?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cancelled subscription
It just keeps hanging up on me.cancelled subscription 2 months ago.they won't stop charging me.i just don't understand how they can keep charging me..
- Great date site
- Terrible cancellation
Preferred solution: Full refund
User's recommendation: Run away...stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReactivate Account
I just would like to reactivate my account and not wait 5 business days days.
Please please please please please please please pretty please
- To new to rate
- To new to rate
Preferred solution: Just reactivated
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSomeone made a account under my name
Someone has made a fake account under my name without my consent pls take the profile down.below is the picture the person used.
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Scam artists and thieves
Not if my life depended on it
This is a fraudulent company using bots to scam customers out of their hard earned money. Even worse, when you bring this point up to them, they deny all responsibility and the lies start rolling in. This company needs to be dismantled and shut down permanently!!!
- Too many to mention
Preferred solution: Full refund
User's recommendation: Keep your distance from these scam artists and thieves
Refunds for scams
The site is deceiving. They tell you you get so and with prime membership, but they don't tell you that. It requires more money to even talk.
Preferred solution: Full refund
User's recommendation: Don’t do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Account
For some reason after my account was approved, I havent been able to log into my account! Ive tried verifying my license and my passport and neither have worked.
I was in the middle of conversing with several people and now Ive lost these contacts because of this.
Please help me as soon as possible so I can reassure these contacts that I never lost interest in them. Thank you
- Too much verification needed
Preferred solution: I want to be able to access my account and messages!
User's recommendation: Don’t bother!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerZero customer service, zero help, no human contact possible, promises to contact you to assist with the problem but never to
There was no call. No one answered.
Ongoing trouble logging in.
Your virtual assistant is useless. Do you want business or not???
User's recommendation: Try another app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Subscription cancelation and refund
I've tried to cancel my subscription by following the company's instructions. But the instructions are incorrect because it does not lead to a cancel subscription selection as promised.
I can find no options on their site for canceling my subscription. The Toll Free number fore customer service gives only an outgoing message instructing customers to refer to the website.
But my login information isn't working, so I can't log in to process my request. I'm completely stuck!
- Difficult to contact support or cancel subscription
Preferred solution: Full refund
User's recommendation: Don't bother with this site.
Fake profiles consuming my credits
This site was completely full of fake profiles and scammers. The Ashley Madison Affair site is completely false and a scam as well.
- Non
- There are only fake profiles and people asking for money
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Can't make payment online
Not that good they should have better customer service and need to make packages more affordable rather then keep them at the same price so you can buy packages for people on limited or income or on budgets
Yes, here I have an issue trying to make a payment on Google Pay, but you cannot send me a link to make a subscription purchase, nor do you email me back with my concerns after multiple emails to Ashley Madison support. Nor can you email me when I can call Ashley Madison to find out a good time to call Ashley Madison for a subscription purchase. I already filed a complaint with the BBB once over similar issues I am having now with them.
Preferred solution: For you to get me through to customer service or send me a link to my email so I can make payment that way
Activate my account
I need to re-activate my account
Steve82325
Please have this taken care of I want my account on line as soon as possible
Thank ypu
Site not openable
I paid for renewal over 10 days ago and unable to use, even after repeatedly notifying AM. It seems that customer service is not interested is resolving or refunding.
User's recommendation: try something else
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