Unclaimed
Ashley Madison Reviews
38.2K
CLAIMED LOSSES
947
TOTAL REVIEWS
110K
PAGE VIEWS
4
ISSUES RESOLVED
Ashley Madison Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPaid but can’t use
Paid for credits, and then prompted to login. Account is locked. Tried resetting password but received Oops something went wrong error, tried logging in from multiple Browsers, unable. Emailed support 4 days ago and still no response. Already paid, but cant use my account.
ID
Cons
- Credits to chat
- Very little response to me
- No customer support
Loss
$14
Preferred solution
Deliver product or service ordered
You’ve charged me TWO TIMES& I still cannot login! Prjr17@***.com 972-333-****
Youve charged me twice & I cannot login!! XX XXXzxcvbnmqwertyuiopasdfghklhzxcvbnm Zxcvbnmasdfghjklqwer
User's recommendation: Jury’s still out.
ID
Location
Midlothian, Texas
Billing issue
No one has got back to me on a billing:refund issue. Still!!Why is that. I would like my CC refunded for billing I did not authorize
ID
Location
Vancouver, British Columbia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCant. Access credits
You don't respond to emails or take calls! I'm pissed! Have been trying to resolve this issue for 30 days!
ID
Location
Cincinnati, Ohio
Loss
$79
Preferred solution
Full refund
New Reviewer
They are charging me for a monthly membership. I just wanted to try it out to see if it’s something I want to continue
Thats it Im telling you Im canceling my membership. A few times and know one has gotten back to me. To tell me its canceled I try calling and know one picks up the phone and answering me. My name is William J Nicastro I live at 666 Pelham rd New Rochelle NY 10805 my email is wjnicastro@***.com can someone contact me with Notification that my membership has been canceled. My phone number is 347-387-**** Thank you
ID
Location
New Rochelle, New York
Cons
- Charged and didnt receive services
Preferred solution
Conformation that I’ve been canceled from your membership. And I don’t owe any money. Thank you looking forward to your response
Locked out. NO CUSTOMER SUPPORT
Locked out of my account. Trying to cancel but no help! DONT USE THIS APP. There is blatant stealing from this app
User's recommendation: Steer clear.
ID
Location
Clarendon Hills, Illinois
New Reviewer
Caint log in
Caint log in, when Im asked to change password I do so, then when I try to log back in its locked again, this has happened before and I will have to call in the it gets resolved but no one has responded in months
ID
Location
Baltimore, Maryland
New Reviewer
It’s taking over a week and this still is not resolved very angry
Its taking over a week and this still is not resolved very angry. I received an email saying it was reinstated its the wrong one I dont remember the old one this is a real mess and you take for too long to get back to people and not being able to call you is ridiculous
ID
Location
West Palm Beach, Florida
Preferred solution
My account reinstated correctly
New Reviewer
Suspended account
I was very happy with this site, but for no reason they suddenly suspended my account. And there is no way of getting hold of anyone at the company ! Since then, I wish to delete my account due to work confidentiality but can't get back on to do so.
User's recommendation: Be careful.
ID
Location
Birmingham, England
Preferred solution
Profile unsuspended so I can cancel it
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New Reviewer
Billing
I have been charged 3 times in a hour HjhhjjjjjhhhhhjhhhhhssssskkkkkBbbnbbmmmmmnnnnnyyyyytttytyuuuuuiiiiiooooopppppaaaaasssssdddddfffffggggghhhhhjjjjjkkkkklllllHjhhjbbbbbuuuuuggggdddddfhhjkihgvvftyhjjknvvffgjjijbgfddryuijvcdddghjkjjhgfddfhjjjhgffghjjjvffddghjjhgfffghjjjbvgffgjkjhffdfghjjkgvcddrgyjjkkjhvfff
User's recommendation: *** *** *** *** *** *** *** *** ***.
ID
Location
Arlington, Texas
Loss
$200
Preferred solution
Full refund
New Reviewer
Why am I getting emails from you
I keep getting emails after I have unsubscribed over 3 times. Not sure why but I would like them to stop!
ID
Location
Dallas, Texas
Hi there, I just created an account a few days ago and I am just now hitting my grove on the site. I received a ton of messages from men and Ive been diligently making my way through the messages and trying to respond to people. I was mid conversation this evening when...
View full review
ID
Location
Beaverton, Oregon
BILLING
More was taken out osigf my account than should have been. I shouldn't of had so many account with ashly madison. I was prompt every time i went to the site to sign up. I thought thats what you should do. Did not know there were that many active accounts. Stupid by me, but the last 2 withdraws shoud have not happened. Don't know how, unless one of the account was on auto that i didn't know about. You should offer auto renewal but leave it to the customer to turn ir on not off.
ID
Location
Crawfordsville, Indiana
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCharge denied, then recharged twice okay but cannot login
New member double chargecannot login Please fix so I can login Prjr17@***.com Preston Morrow 972-333-****
ID
Location
Midlothian, Texas
Preferred solution
Let the company propose a solution
Question on security requirements
Why do many of the women so hard for a third party security firm sign up. Most of these women are from New York or New Jersey. It is a fairly large scam on here.
User's recommendation: Watch out for scams.
ID
Location
Covington, Kentucky
New Reviewer
Delete my account
I am being stalked and want my account deleted and its not safe for me to go on there. I have emailed the companies several times and got no help. My email is djstrakose@***.com and my user name is meetmeunderthestars password is Dorene33! My phone number is +167******** please call me so that this matter can be addressed. Thank you
ID
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