Ashley Madison
Ashley Madison Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ashley Madison has a 1.6 star rating from 484 customer reviews with 6% likely to recommend; consumers are mostly dissatisfied, citing an 84% unfavorable vs 7% positive split and high price levels.
Key Takeaways for Future Customers
- Read recent Ashley Madison reviews before subscribing and expect issues with credits and membership functionality.
- Prepare for difficulty reaching customer service and for possible billing or subscription disputes.
Negative Feedback / Risk Areas
- Widespread Ashley Madison customer complaints about scammers, fake profiles, extortion and weak vetting.
- Billed without consent, lost or missing credits, slow or no refunds, and poor support for canceling subscriptions or resolving billing.
- Frequent login, account reactivation, and two-factor authentication problems with little human response.
Positive Feedback
Some users report meeting people and a few helpful responses for profile issues; a minority would consider returning if core problems like customer service and credit handling improve.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ashley Madison has a 1.6 star rating from 484 customer reviews with 6% likely to recommend; consumers are mostly dissatisfied, citing an 84% unfavorable vs 7% positive split and high price levels.
Key Takeaways for Future Customers
- Read recent Ashley Madison reviews before subscribing and expect issues with credits and membership functionality.
- Prepare for difficulty reaching customer service and for possible billing or subscription disputes.
Negative Feedback / Risk Areas
- Widespread Ashley Madison customer complaints about scammers, fake profiles, extortion and weak vetting.
- Billed without consent, lost or missing credits, slow or no refunds, and poor support for canceling subscriptions or resolving billing.
- Frequent login, account reactivation, and two-factor authentication problems with little human response.
Positive Feedback
Some users report meeting people and a few helpful responses for profile issues; a minority would consider returning if core problems like customer service and credit handling improve.
Media from reviews
Dallas, Texas
Account deactivated
Accidentally deactivated my account please reactivate for Richard brown my email is rbaarch@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milwaukee, Wisconsin
Scammed for cryptocurrency
Requested crypto to meet someone, $70, another $100, and then another $250 with a promise of a full refund after the meeting.
- Seems like a legit site
- Requested crypto to meet someone
Preferred solution: Full refund
User's recommendation: Don't fall for it
Lancaster, South Carolina
Scammed and threatened
- - I was scammed and threatened by people posting as women.
- - Vetting and monitoring of accounts should be stronger to prevent scams.
i was scammed and threatened on the site by individuals posting to be women that are interested. They are only interested in scamming you out of your money while you are having to spend money to find out that you are a victim.
I was totally shocked by this behavior. I believe the vetting process needs to be more thorough when it comes to creating accounts and i think things need to be monitored better to prevent these types of scams from happening.
User's recommendation: Be mindful of these sexual scams and pay attention
Lancaster, South Carolina
Scammers
- - Lured to a WhatsApp site and pressured to share pics and videos.
- - Threatened to share them with family if $2000 isn't paid; security concerns noted.
lured me on the site to the whatsapp messaging site and got me to do pics and video and then threatened to send the videos and pics to my family if i didn't do what they asked which was send $2000 dollars.There needs to be better security because there on your app and whatsapp trolling people and threatening them to use there info against them,
User's recommendation: be careful with everything you do because your probably going to get scammed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Resolved: Username
Company fixed the issue and I have been provided with product replacement. Change username name and password.
There was a recording , then the phone hung up , my call was not answered. I'm trying to get my username name changed . I'm unable to log in
Preferred solution: Change username
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Meadville, Pennsylvania
Rip-off
- - Bought 200 credits; after premier package use, only 12 remain.
- - No live support, only AI; feel ripped off and will rate them.
Ladies not real
I bought 200 credits, mailed 8 from premier pkg, 9 credits for 1st email, then they are free = 72
Now I have 12 left
RIP OFF
I got premier because I had other features such as winks, etc.
There is no one to ask anything, only AI, and they don't know _ _ _ _!
Beyond frustrated, I guess I will have to eat this 100.00 as a mistake for trusting that they were legitimate.
I will rate them on every site I can.
- Cheat you on credits used
- Ripped me off for 120 credits i never used
Preferred solution: Deliver product or service ordered
User's recommendation: Don't do it - RIP OFF
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Anchorage, Alaska
Reactive account
- - The app should be confidential, but scams are happening, and I’m worried.
- - I faced extortion on Ashley Madison for 1k dollars or explicit photos.
This app is supposed to be confidential, and what I experienced recently makes me angry for your app allowing these scams to happen. I recently met a person on the Ashley Madison app, and one thing led to another; they ended up trying to extort me of 1 thousand dollars, or they would release some explicit photos of me. Well, I haven't been confronted by anyone yet, but only now I live in worry of this, and I'm wanting to know what you could do about it!
- No pros
- Scammers lurking everywhere not a safe app to meet people
Preferred solution: Full refund
User's recommendation: Make sure all users show proper id
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clawson, Michigan
No new messages in 3 days. No customer phone support.
Hire English speaking American citizens. Canada, you can go to *** Your hockey teams suck. You do as well.
Preferred solution: SYSTEM RUNNING AGAIN
User's recommendation: STAY AWAY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot that great of a site result suck a d it's very hard to find som and etin per
- - It's hard to get good results and meet up in person.
- - Expensive without promos; 34.99 recurring feature.
- - Added 59.00 feature and 39.99 recurring charge.
It's very hard to get good results on this site and actually .eet up in person and it gets rather expensive after awhile unless you can find or get promotional offers and I don't use the site enough for the 34.99 reoccurring months feture it seems almost overtime I go to purchase there 59.00 and some change feture they add that feture and start charging me the 39.99 feture that reaccurs monthley and it's a pain each time to go into Google play and cancel
Columbia City, Indiana
Reactivate account
Not extremely helpful in trying to regain my account. Have had to ask repeatedly for them to look for new information I have given them.
But not overly helpful on really searching for me. Idk., maybe they are and I don't know it.
User's recommendation: Don't deactivate your account with Ashley Madison.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Rochelle, New York
Satyr14@***.com
- - Unauthorized $32.99 monthly charges from Ashley Madison since February 2024.
- - I do not use Ashley Madison and want charges stopped and a refund.
No resolution. They say they "can't find an account" with my email address and name!
I just found out I have been charged $32.99 every month since February 2024 from Ashley Madison. This is not a monthly service I ordered, and I want it to stop ASAP and to be given a refund.
I do not use Ashley Madison.
What more information do you need from me in order to stop this?
I have searched through my email and see no order from Ashley Madison.
Scott Jefferson
- Will bill you every month for a service you didnt order
Preferred solution: Full refund
User's recommendation: Don't use this service!
Valley City, Ohio
Full of scammers
- - Customer service took two days to unlock the subscription.
- - Encountered scammers, underage accounts with no pictures; local contacts unresponsive.
Customer service took two days through emails to unlock subscription. Ashley Madison is full of scammers one week in had to block 120 underage no picture scammers wanting information.
Local People I did talk to are not answering. wonder if they are even real.
Chicago, Illinois
You took money from my account without my consent!!!!
You take money out of an account without consent!
People here are all out to extort money!
Some are ***
No here is genuine.
User's recommendation: Do not apply!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Congress, Arizona
Really pissed
I feel this company is a scam. You even the nerve to charge me for making a complaint.
That is the stupidest thing I have ever heard.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
Account not credited
They’ve stolen my money. Complete scam!
Purchase coins through their site 5 days ago and it has not been credited to my account. They don't respond to emails, and the call got disconnected.
Preferred solution: My coins credited to my account!
Hammond, Louisiana
Getting blackmailed by one of your members
I want to cancel Ashley Madison I had a charge on my credit card this morning that I did not authorize please cancel
All subscriptions please
About
Many people have heard of The Ashley Madison Agency. They are a dating service specialising in married dating - dating for people already in committed relationships. ...
Ashley Madison is ranked 86 out of 242 in Dating category
USA
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