Haidee Sbq
map-marker Ulaanbaatar, Ulaanbaatar

I feel like I got scammed a very unhappy customer

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I buy $100 credit package. I start sending an email and seven emails later Im out of credits spent $90 and there was no prior warning of Kratt being spent and there was no options to send mail anything other than priority 90 bucks I ever spent.

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User's recommendation: Never

Pedro L M

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Credits

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Ashley Madison - Credits
Ashley Madison - Credits - Image 2
Ashley Madison - Credits - Image 3

Yesterday, I only sent 2 messages to Malaria24, and you charged me for eleven, practically wasting all of my credits on one single message. You should put them back into my account.

View full review
Loss:
$30
Pros:
  • Easy to navigate profiles
Cons:
  • Fake profiles
  • To expensive
  • No photo verification

Preferred solution: Full refund

User's recommendation: Don’t do that

Resolved
Prashant A Kka

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Resolved: Account log in issue

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Ashley Madison - Account log in issue
Updated by user Oct 02, 2024

Company fixed the issue and I have been provided with apology. I was able to log back into my account that had been frozen.

Original review Sep 17, 2024

No one answers. I temporarily suspended my own account for a day and now can't log in.

I have tried to reset the password but received no email.

I tried to email them and received no response. Very poor service.

View full review
Loss:
$169
Pros:
  • Seems like good number of customers
Cons:
  • Scammers and price and biggest customer servixe

Preferred solution: Full refund

Vickie Wmq

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Verified Reviewer
| map-marker Salt Lake City, Utah

Cancel subscription

Ashley Madison - Cancel subscription

Ive tried and tried but cant seem to cancel. I dont use or live in Texas anymore.

I want this taken care of and cancelled. I was charged again for a subscription I do not use. Please give me a call back to verify that this has been cancelled. I want this taken care of right away.

This website is creating issues in my relationship when it shouldve been cancelled when I thought. Tyson Powers (385)389-****

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Mark S Yqn

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Verified Reviewer

I find Easy2Fling.com more exciting and cheaper

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I spent a few hundred bucks with them only to find out that they have two categories of women: sexy profiles with fake photos, and scammers who want your money but avoid having a date.

Getting laid was easier than I thought on Easy2fling, because all the women I interacted with appeared to be real. I didn't get my hopes up after my experience on AM, but I was really susprised when stunning hot chicks all turned out to be real and neither of them asked me for money, the way it happened all the time on AshleyMadison. It's a rare occasion that you get a message from a woman on AM, but if she is pretty it almost invariably means that she is there to scam you.

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Loss:
$250

Preferred solution: Full refund

Rob G Cyd

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Verified Reviewer

Red light warning on AshleyMadison! It's overpriced and misleading

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Even though it took me awhile I found a better alternative: AFFling.com

Never had this much success with a dating site ever in my life! you won't meet so many chicks on all other platforms.

The main thing is to use it correctly - just use search filters, there are many options there. The reply rate is very high. By the time I get home I usually have at least 5 replies. I had 2 dates last week and both of them were hot and spicy just what I was looking for.

But apparently it's not something you can easily find an AshleyMadison.

Red light warning on AshleyMadison! It's overpriced and misleading.

Use it only if you really enjoy erratic Chats at an extremely high rate. AshleyMadison was a totally useless money-draining experience.

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Loss:
$150

Preferred solution: Full refund

Johnny O Ugs

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Verified Reviewer

Paying for monthly, but reverted to guest membership

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I signed up for credits with a monthly membership. I am now out of credits, so obviously I can't do things that require credits, but I should still be able to send free messages and access my current messages.

However, it is telling me to buy more credits.

Why should I pay a monthly fee if it reverts me to guest membership just for running out of credits? It is unfair, you basically took money from me now since you have some excuse for why I can't see previous messages or use the part of the service that is still free to me.

View full review
Loss:
$89

Preferred solution: Credits or money back

Resolved
Autumn Mep

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Verified Reviewer
| map-marker Pompton Lakes, New Jersey

Resolved: Concerned About Fraud

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I started an account. I gave you my email, phone, drivers license and photo verification and have waited 2 days still cant log in.

This is my last attempt to contact you before contacting the Better Business Bureau and more.

Im concerned about fraud and discretion. This is unacceptable

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User's recommendation: Don’t verify

Dave C Cpj

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Verified Reviewer

Understanding the contract

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Did not pick up the call. Referred to the website.

Have too many questions for the website. You have a phone number that is useless for getting any information on your services.

View full review
Cons:
  • Nobody to talk to

Preferred solution: Detailed questions answered

User's recommendation: Have someone at the company respond to telephone inquires .

JE F

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Verified Reviewer

Illegally charging unauthorized payment

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Monthly unauthorized charges to my checking account. I have had to change my debit card and redo all my automatic payments with several companies.

View full review
Loss:
$33
Cons:
  • Cash sucking thieves

Preferred solution: Full refund

User's recommendation: Do not do business with these thieves

Michael L Jng

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Verified Reviewer

Blackmail

Ashley Madison - Blackmail
Ashley Madison - Blackmail - Image 2
Ashley Madison - Blackmail - Image 3

Within the first hours of signing up on this site I met what I thought was a potential new relationship. However that took a turn for the worse as they began attempting to blackmail me for money and defaming my name to my family and community.

This has become egregious and I will be contacting my attorney.

I am demanding a full refund for the expenses I paid to be apart of this. I am shocked and appalled you are even still in business and will begin doing everything in my power to end this website and your business.

View full review
Loss:
$10
Cons:
  • Blackmail

Preferred solution: Full refund

1 comment
Guest

all this over $10 - really?

Jonathan B Xfn

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Bill/problem

Ashley Madison - Bill/problem

Hello. I signed up a few nights ago.

All I got were fake messages and even two cartel bosses threatening my family. I deactivated my account in less than 24 hours. Can we please consider a refund rather than a credit card dispute? I would be happy to pay $50 or less for what I experienced, but right now you have me on the hook for over $300.

My family was threatened!

I know it's not your fault; however, I did not get even close to what I paid for. Thank you.

View full review
Loss:
$300
Cons:
  • Extortion emails and texts

Preferred solution: Price reduction

Prashant A Kka

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Verified Reviewer
| map-marker Kannapolis, North Carolina

Account log in issue

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Was able to get hold of someone and they resolved issue in no time. I had sent email as well as filled out form for password reset but was no help but call fixed issue in 2 min.

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User's recommendation: Reach out to their phone Number

Resolved
Donna G Nss

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Verified Reviewer
| map-marker Long Branch, New Jersey

Resolved: It's horrible that u can't get a hold of a live representative at all. It's a generic email one size fits all response. Then long period of waiting feeling like it never was acknowledged.

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Updated by user Aug 25, 2024

Company fixed the issue and I have been provided with apology. I called left messages and sent messages

Original review Jul 26, 2024

Actual interaction with humans would help. How about a number that when I call it somebody does answer. Or you can leave a message on the line and they'll call you back.

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DR C Ise

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Verified Reviewer

Scammer demanding money from your establishment

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Ashley Madison - Scammer demanding money from your establishment

Better yet, I'll send you a screenshot of the actual text that I received. This has happened multiple times where you think you're writing to someone that's on your website and you're actually not.

You're either writing to a bot or a scammer. I think you guys need to do better in screening applicants, you know, for your services to be used.

It's a shame that you guys cannot protect the public from this type of scrutiny. Shame on you.

View full review
Loss:
$65
Pros:
  • Great way to meet people with the same ideas
Cons:
  • Family and communities because of the amount of scammers that uses your platform
  • Risk factor is so high that it can damage and destroy reputations

Preferred solution: Full refund

User's recommendation: There needs to be a better screening process for your applicants and you guys need to really do a lot of research on your website for scammers. There are a lot of them out there and they are targeting men.

Janna Go

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Real women foreced to verify with our govt ID and a live cam scanning your face

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They automatically suspend women's profiles when you make a new account, or if you had an old account and make any edits, or who knows what other reasons. Then, to get your account back, now you must verify through a 3rd party with your Government issued ID and then they ask that you turn on a cam so they can see your face at different angles!!!

OMG, this is an affair site. Any sane woman is going to avoid getting exposed like this.

They need to think of an alternate way to screen people, I was a legit user and met a few people but I can't get back in because I refuse to expose myself. Looking for recommendations for a better site that offers the same service.

View full review
Cons:
  • Not safe for women who have to verify with a government id & cam

Preferred solution: Reinstatement of my account

User's recommendation: WOMEN- Stay away, they will force you to verify with a real ID and cam

3 comments
Bri T Lzb

what other do you recommend for women ?

Anayla Qxy

Very good.

Filmore Ywo

Sutre.

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About

Summary

Many people have heard of The Ashley Madison Agency. They are a dating service specialising in married dating - dating for people already in committed relationships. ...

Ashley Madison reviews and complaints

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