Ashley Madison
Ashley Madison Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ashley Madison shows a 1.6 star rating from 488 reviews and only 6% would recommend; overall customer sentiment is negative.
Key Takeaways for Future Customers
- Expect issues with membership access and account reactivation.
- Prepare for billing and subscription problems and seek refunds if unauthorized charges appear.
- Customer service is often slow or unavailable; plan accordingly when researching Ashley Madison reviews.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and no phone support.
- Reports of fraud profiles, scams, extortion and lost credits.
- Billing disputes, unauthorized charges, and refund delays.
Positive Feedback
Some users report meeting people and occasional helpful responses for specific profile issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ashley Madison shows a 1.6 star rating from 488 reviews and only 6% would recommend; overall customer sentiment is negative.
Key Takeaways for Future Customers
- Expect issues with membership access and account reactivation.
- Prepare for billing and subscription problems and seek refunds if unauthorized charges appear.
- Customer service is often slow or unavailable; plan accordingly when researching Ashley Madison reviews.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and no phone support.
- Reports of fraud profiles, scams, extortion and lost credits.
- Billing disputes, unauthorized charges, and refund delays.
Positive Feedback
Some users report meeting people and occasional helpful responses for specific profile issues.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed account reactivated
ABSOLUTELY NOTHING WAS ADDRESSED. HUNG UP ON ME EACH TIME I CALLED.
I NEED TO HAVE MY ACCOUNT REACTIVATED. I HAVE SENT MULTIPLE EMAILS AND NOTHING HAS BEEN DONE.
IT APPEARS THIS SERVICE IS HANDLED OUTSIDE THE US (CYPRUS?). IT NEEDS TO BE BROUGHT ONSHORE TO AFFORD BETTER RESPONSE IN A MUCH TIMELIER MANNER.
- Interesting
- Poor customer service
Preferred solution: Account reactivated
User's recommendation: The support service sucks
Resolved: Told this not my email and wrong password
I am paying for your service and I'm not able to get into it because it's telling me that the password is wrong and it's the wrong email address. The email address is correct.
Please fix this problem because I'm paying for your services. ***
Preferred solution: Fix the problem so I can get into the service. Send me a new password and use that email address please. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Scammed for cryptocurrency
Requested crypto to meet someone, $70, another $100, and then another $250 with a promise of a full refund after the meeting.
- Seems like a legit site
- Requested crypto to meet someone
Preferred solution: Full refund
User's recommendation: Don't fall for it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My debit card was used unauthorized
Customer Service assured that I would be reimburse with fifteen working days
Unauthorized use from you guys from my credit card for $89.00 on May 1st, 2026, approx. at 1:30 pm.
My account # 1232****. My email: jejoneselectrical5@***.com.
- No pros
- Unauthorized used of debit card
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel
they said when i deleted acct they could not find mine under my email adress-so be careful of new acctt messenger you and getting number and deleting thiers
I've not heard from the *** company. I've emailed them four times.
They don't have customer service for the phone, ridiculous.
I've got better things to do than track them down. I thought the company had integrity, but apparently they don't have anything.
- Everything about it
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel membership
too much fraud. a lot of new members ask for numbers and delete accounts, and it has happened 3 times.
i hope this gets better. please cancel my account and notify me when done.
- I was only on here today for 1-2hr as it was today i signed up
Preferred solution: Full refund
I would like to cancel my service
Im done with service it was ok alot of woman from other countries kinda turned me off I spent good money so I wasn't really happy
User's recommendation: careful on your choiced
Scammed and threatened
- - I was scammed and threatened by people posting as women.
- - Vetting and monitoring of accounts should be stronger to prevent scams.
i was scammed and threatened on the site by individuals posting to be women that are interested. They are only interested in scamming you out of your money while you are having to spend money to find out that you are a victim.
I was totally shocked by this behavior. I believe the vetting process needs to be more thorough when it comes to creating accounts and i think things need to be monitored better to prevent these types of scams from happening.
User's recommendation: Be mindful of these sexual scams and pay attention
Can’t get help that’s needed for AM access!
When I try to communicate with women on a dating app, I get this message: you can't do this while hidden!
Preferred solution: Full refund
Scammers
- - Lured to a WhatsApp site and pressured to share pics and videos.
- - Threatened to share them with family if $2000 isn't paid; security concerns noted.
lured me on the site to the whatsapp messaging site and got me to do pics and video and then threatened to send the videos and pics to my family if i didn't do what they asked which was send $2000 dollars.There needs to be better security because there on your app and whatsapp trolling people and threatening them to use there info against them,
User's recommendation: be careful with everything you do because your probably going to get scammed
Need help
They could of answered phone and help me. That simply..!! You want a 100 symbols but you can't answer phone..
- Lot of oppertunity
- No way to connect
Preferred solution: The help I seek.
User's recommendation: Be very careful
Horrible customer service
Dont order from this company. They take your money and dont help after. The website doesnt work and theres no customer service contact
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Username
Company fixed the issue and I have been provided with product replacement. Change username name and password.
There was a recording , then the phone hung up , my call was not answered. I'm trying to get my username name changed . I'm unable to log in
Preferred solution: Change username
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Rip-off
- - Bought 200 credits; after premier package use, only 12 remain.
- - No live support, only AI; feel ripped off and will rate them.
Ladies not real
I bought 200 credits, mailed 8 from premier pkg, 9 credits for 1st email, then they are free = 72
Now I have 12 left
RIP OFF
I got premier because I had other features such as winks, etc.
There is no one to ask anything, only AI, and they don't know _ _ _ _!
Beyond frustrated, I guess I will have to eat this 100.00 as a mistake for trusting that they were legitimate.
I will rate them on every site I can.
- Cheat you on credits used
- Ripped me off for 120 credits i never used
Preferred solution: Deliver product or service ordered
User's recommendation: Don't do it - RIP OFF
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Reactive account
- - The app should be confidential, but scams are happening, and I’m worried.
- - I faced extortion on Ashley Madison for 1k dollars or explicit photos.
This app is supposed to be confidential, and what I experienced recently makes me angry for your app allowing these scams to happen. I recently met a person on the Ashley Madison app, and one thing led to another; they ended up trying to extort me of 1 thousand dollars, or they would release some explicit photos of me. Well, I haven't been confronted by anyone yet, but only now I live in worry of this, and I'm wanting to know what you could do about it!
- No pros
- Scammers lurking everywhere not a safe app to meet people
Preferred solution: Full refund
User's recommendation: Make sure all users show proper id
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |No new messages in 3 days. No customer phone support.
Hire English speaking American citizens. Canada, you can go to *** Your hockey teams suck. You do as well.
Preferred solution: SYSTEM RUNNING AGAIN
User's recommendation: STAY AWAY
About
Many people have heard of The Ashley Madison Agency. They are a dating service specialising in married dating - dating for people already in committed relationships. ...
Ashley Madison is ranked 109 out of 255 in Dating category
USA
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