Ashley Madison
Ashley Madison Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ashley Madison has a 1.6 star rating from 482 reviews; 6% would likely recommend and overall sentiment is largely negative.
Key Takeaways for Future Customers
- Check multiple Ashley Madison reviews before purchasing to assess risks.
- Expect limited customer service and potential billing or subscription disputes.
- Request refunds promptly if credits or membership purchases fail to post.
Negative Feedback / Risk Areas
- Frequent customer complaints about fake profiles and credits disappearing.
- Repeated reports of poor customer service, delayed or no responses.
- Billing issues include unexpected charges, trouble canceling subscriptions, and refund requests.
Positive Feedback
Some users report meeting people and one review noted helpful support for a profile edit issue; a few find value in membership features when the site functions as expected.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ashley Madison has a 1.6 star rating from 482 reviews; 6% would likely recommend and overall sentiment is largely negative.
Key Takeaways for Future Customers
- Check multiple Ashley Madison reviews before purchasing to assess risks.
- Expect limited customer service and potential billing or subscription disputes.
- Request refunds promptly if credits or membership purchases fail to post.
Negative Feedback / Risk Areas
- Frequent customer complaints about fake profiles and credits disappearing.
- Repeated reports of poor customer service, delayed or no responses.
- Billing issues include unexpected charges, trouble canceling subscriptions, and refund requests.
Positive Feedback
Some users report meeting people and one review noted helpful support for a profile edit issue; a few find value in membership features when the site functions as expected.
Media from reviews





Getting blackmailed by one of your members
It is against the law to scam blackmail someone on a dating site the young lady went from Beaumont to Waco on the site she is now under profile name Sweet Soul 8 in Waco Texas Beaumont name was .Hoisterra this is extortion
She is demanding $5,000 if not she will send pictures and text messages to social media my work place my family she says she does this for the money she sent me a email saying my life will suck when this this gets out this is Extortion I thought this site was safe this is insane what happened to privacy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Rip-off
Ladies not real
I bought 200 credits, mailed 8 from premier pkg, 9 credits for 1st email, then they are free = 72
Now I have 12 left
RIP OFF
I got premier because I had other features such as winks, etc.
There is no one to ask anything, only AI, and they don't know _ _ _ _!
Beyond frustrated, I guess I will have to eat this 100.00 as a mistake for trusting that they were legitimate.
I will rate them on every site I can.
- Cheat you on credits used
- Ripped me off for 120 credits i never used
Preferred solution: Deliver product or service ordered
User's recommendation: Don't do it - RIP OFF
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Reactive account
This app is supposed to be confidential, and what I experienced recently makes me angry for your app allowing these scams to happen. I recently met a person on the Ashley Madison app, and one thing led to another; they ended up trying to extort me of 1 thousand dollars, or they would release some explicit photos of me. Well, I haven't been confronted by anyone yet, but only now I live in worry of this, and I'm wanting to know what you could do about it!
- No pros
- Scammers lurking everywhere not a safe app to meet people
Preferred solution: Full refund
User's recommendation: Make sure all users show proper id
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot that great of a site result suck a d it's very hard to find som and etin per
It's very hard to get good results on this site and actually .eet up in person and it gets rather expensive after awhile unless you can find or get promotional offers and I don't use the site enough for the 34.99 reoccurring months feture it seems almost overtime I go to purchase there 59.00 and some change feture they add that feture and start charging me the 39.99 feture that reaccurs monthley and it's a pain each time to go into Google play and cancel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Satyr14@***.com
No resolution. They say they "can't find an account" with my email address and name!
I just found out I have been charged $32.99 every month since February 2024 from Ashley Madison. This is not a monthly service I ordered, and I want it to stop ASAP and to be given a refund.
I do not use Ashley Madison.
What more information do you need from me in order to stop this?
I have searched through my email and see no order from Ashley Madison.
Scott Jefferson
- Will bill you every month for a service you didnt order
Preferred solution: Full refund
User's recommendation: Don't use this service!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Really pissed
I feel this company is a scam. You even the nerve to charge me for making a complaint.
That is the stupidest thing I have ever heard.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Account not credited
They’ve stolen my money. Complete scam!
Purchase coins through their site 5 days ago and it has not been credited to my account. They don't respond to emails, and the call got disconnected.
Preferred solution: My coins credited to my account!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerImpossible to reinstate my account!
I want to reactivate my account. The username is Iwantomeet2.
Why am I having such difficulties?
The app tells me that the username is taken! Yes, because it's me!!
Preferred solution: My account to be reinstated!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't reinstate my account!!
I want to talk to a live agent since reinstating online is impossible! I've tried everything suggested without results!
Preferred solution: Reinstated!!
Bad customer service
You can not get anyone, you have to email to get someone and that takes 5 or more days. I would just like to get my issues resolved but can't
Want to unsubscribe
Was unable to reach anybody I was trying to disconnect my subscription because my girlfriend has returned and she’s upset that they keep sending me other women. Please stop my subscription craig Smith you can call me 510-960-****.
My girlfriend returned I wish to unsubscribe I have been attempting to unsubscribe, but my password and username I cant remember because Im 76 years old and I just cant remember so please help me and unsubscribe me from your service before my girlfriend chooses to leave me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAshley Madison took $99 from me that took $87 from me. They took $55 from me.
Well, since they took $99 from me $87 $77 $55. I need to give me a refund because I have not been able to not one time access their website not one time either refund me or give me access to your website one of the two.
I can’t get anybody to call me back! They could have somebody to answer the dam phone. When I called support I got a recording that somebody would get back to me in 5 days. I’m still waiting. They sim
They don’t answer the phone…….I called support and a recording said somebody would get back to me within 5 days.that was at least 4 weeks ago! I would like my money back but who do I talk to. This is the worst run dating app I ever seen !
User's recommendation: Don’t sign up
Missed credits
I bought two sets of credits last night that were not credited to my account. Each one was for 500 credits, and I never received them.
Gift cards not working
For 72 hours, I have not been able to use a prepaid target gift card I purchased at target to buy credits. I keep getting a server error.
I also tried a Dick's gift card and that didn't work also.
I used target cards 2 other times ans no problems. I also seemed to be limited in what I can do on the site.
User's recommendation: Fix problems
I Can't Edit My Profile
I am trying to update my profile. When I hit the Edit button, the profile shows up in a box, but I can't delete or change anything.
Is something keeping me from being able to update my profile?
Bob Matejek
Bounder2
AMM responded pretty quickly and told me how to resolve the problem on my end. I was very happy with their attention.
User's recommendation: No problems. Keep going.
About
Many people have heard of The Ashley Madison Agency. They are a dating service specialising in married dating - dating for people already in committed relationships. ...
Ashley Madison is ranked 63 out of 243 in Dating category
USA
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