Charles S Odp

Paid for credits but did not receive

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y take your money but no crediI paid basically 100 dollars to message and be active within this platform and I received no credits, yet my money was taken. I have no clue what is going on, but it says I have to wait 5 to 7 days, but AM took my money immediately. This is not a good way to do business, and I am seeking a refund bc this is B.S. I wanted an experience not swindling and procrastination. I should have been provided the credits the same way my account was debited...immediately. I am 100% dissatisfied with this service provider, Ashley Madison.
View full review
Loss:
$93
Cons:
  • Not what they claim to be

Preferred solution: Full refund

User's recommendation: Men..Do not fall for this scam they take your money and you have to wait a week

Ryan D Dxl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

3 multiple expensive charges all in a row within 1 hour with no explanation. Not to mention all the fake bot accounts. I have recieved no calls or emails yet.

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Ashley Madison - 3 multiple expensive charges all in a row within 1 hour with no explanation. Not...
I signed up for 1 package. My card was locked for hacking security reasons. So after figuring out why it was declined I unlocked my card and redid the purchase and it went thru. Unfortunately the other charges that were originally declined were reprocessed even after it was already declined and after I made the purchase after unlocking my card.
View full review
Loss:
$315
Cons:
  • Full of fake accounts
  • Terrible customer service
  • Prostitution

Preferred solution: Full refund

User's recommendation: Try another site

Anonymous
map-marker Chicago, Illinois

Can not get onto the site for days now.

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I'm NOT Going To Accept A Apology For Your Incompetent & Reckless Service Toward Me - I've Done Everything You Requested For Signing Into My Profile , And I'm Not Able To View Profiles In My Area , Expanding My Search Area To 200 Miles & No Results - I Have Contacted Your Company Over 20 Separate Times Requesting A Refund & You Continue To APOLOGIZE & Do Absolutely Nothing .

Thank you for your email.

Please accept our apology for the delay in responding to your request. We are currently experiencing a high volume of emails.

We could not locate any profiles associated with the email address: Midnitemiles@***.com.

Please send your request from the email address you used to register your account and we would be happy to assist you at that address.

Kindly note that if you have failed to verify your email or have fully deleted your profile already, your e-mail address is not retained in our database, therefore we will not be able to locate your account.

Please provide your profile number or username so that we can assist you.

The profile number always appears in small print at the bottom of our email notifications sent to members.

Alternatively, please provide us with the last four digits of your card, date, and amount of the charge so that we may address your billing concerns. If the payment was made using Paypal, please provide us with the Transaction ID of the specific charge.

We look forward to hearing from I Have Filed A Claim With The Illinois Attorney General & Awaiting A Response

Dear Member,

Thank you for your email.

Please accept our apology for the delay in responding to your request. We are currently experiencing a high volume of emails.

We could not locate any profiles associated with the email address: Midnitemiles@***.com.

Please send your request from the email address you used to register your account and we would be happy to assist you at that address.

Kindly note that if you have failed to verify your email or have fully deleted your profile already, your e-mail address is not retained in our database, therefore we will not be able to locate your account.

Please provide your profile number or username so that we can assist you.

The profile number always appears in small print at the bottom of our email notifications sent to members.

Alternatively, please provide us with the last four digits of your card, date, and amount of the charge so that we may address your billing concerns. If the payment was made using Paypal, please provide us with the Transaction ID of the specific charge.

We look forward to hearing from

View full review

User's recommendation: Choose A Alternate Site

Alan J Wzm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account being frozen.

I have sent several emails about my account to the support email. No one will resolve my issue . Can I please speak to a live person? Basically my account was suspended (discreetfun13) and I was asked to take a pic of my face with ID which I did. I have credits that are remaining and I want to use them. Can you just put the credits I am owed. Please dont send me to the tech support. I did that and they said they cannot help me Can I call someone? This has been going on for weeks Please help. Ashley Madison is expensive and I dont want to lose those credits
View full review
Loss:
$150
Pros:
  • Appears to be lots of women
Cons:
  • Lots of scammers be careful

Preferred solution: Price reduction

User's recommendation: Don’t expect a response when you have a problem

Alex G Elg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A member tried to extort me for money

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A member tried to extort me for money, and threatened me to make my identity public. I did nothing wrong, and was simply just trying to interact with an individual. They tried to set up a WebCam and video me naked at homeand then threaten to post me all over social media. Ive tried to call Ashley Madison and I cannot reach them at all..
View full review
Loss:
$10000
Cons:
  • Non delivery of credits purchased

Preferred solution: Someone to connect with me regarding this individual who should be arrested and punished for the crime against me !

User's recommendation: Call the feds !

Farkas C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

As a woman, I'm trying to connect, you blocked my account without me doing anything and won't let me create another one, why?

contul unui barbat este aprobat în 5 minute, pentru o femeie ii suspSfârşiti, nu ma lasa sa fac alt profil, de ce?
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Preferred solution: to get approval to create a new account

Ziah Zdf
map-marker Dearborn, Michigan

Debit card being rejected

My dollar general visa prepaid vanilla debit card is being reject. My concern of course is that ashley madison has not taken the money off the card anyway. Even with no service
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User's recommendation: I don't have any But if AM took my money and no service it be not to try AM

Callaghan Dvr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Im trying to delete my profile but im not able to access my account

Wanting to delete my account but for some reason i was suspended but im really use the app that much anyways so i wanted to delete my account in there under Hillrater31
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Preferred solution: My account deactivated

Hector M Ppc

Charges to my account

I have a charge for 51.05 and I never did that charge I need my monet back I try to call to customer service e but no one answer
View full review
Loss:
$51

Preferred solution: Full refund

Alaetra B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oklahoma City, Oklahoma

Ashley Madison is a scam

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Ashley Madison is a scam !They collect your money then suspend your account .This is not the site to use especially because people pretend to be people their not .They always suspending people accounts and I think Ashley Madison should be shut done or owned by better people
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User's recommendation: Stop suspending people accounts

Lou K Sfa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Makes it impossible to contact someone

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There is no one available to speak with The company makes it very difficult to try to contact them and resolve any issues. I can understand why there would be a lot of complaints about this company. They wanna collect money and resolve any problems that their clients have.
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Preferred solution: Price reduction

Kacie C Gsg

Keeps downloading keeps downloading without my permission why is it doing this?

This app keeps downloading on my phone and it's causing problems in my relationship and I want it to stop I need to responded back to ASAP to be explained why this is happening I want it to stop now
View full review
Pros:
  • There are no pros to this app
Cons:
  • Cons are this is causing problems in my relationship because it keeps downloading making me look like a cheater

Preferred solution: I want this app to stop downloading on its own without my permission

Calvin L Wfx

Can't access my account

Have account with Ashley mathisob already my old is playerlover112@***.com but have a new phone an email can't get on the site because of my old email my new email is lewiscalvin097@***.com
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Preferred solution: Just them to change my old email to my new email so l can access my account my new email is lewiscalvin097@gmail.com

Marcia N Gba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I got an session error

I got a session error f04 and I know I haven't done nothing wrong. What does this mean. Please explain.
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Resolved
Daniel Gao

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Scammed

Updated by user Dec 16, 2023

Company fixed the issue and I have been provided with apology.

Original review Dec 08, 2023
Iniated contact is a rip off dosnt work paid 29 sent a free wink got a message then couldnt reply for free just a *** sacm to screw u *** *** not happy check my profile dan275 u will see i was charge on dece 8
View full review
Loss:
$29
Cons:
  • Initiated contact dosnt work scam

Preferred solution: Free contact when a customer messages and iniates contact which is what i *** paid for

User's recommendation: Stop *** people over with scams

Arthur S Nhj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I haven't received any emails to reset my password

I havent received any the email to reset my password. I have hit the reset password button 4 times no response. I have looked in my spam and nothing
View full review
Pros:
  • Too many fake profiles
Cons:
  • Too many scammers and fake accounts

User's recommendation: Not use Ashley Madison

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