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Summary of Ashley Madison Customer Service Calls

468 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
03:13 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Ashley Madison to Ask about:

Account:

  • “Account”
  • “Account hacked”
  • “Supspended account”

Cancellation:

  • “Cancel my subscription”
  • “Canceling”
  • “Cancelling”

Payments and Charges:

  • “Unauthorised access of my account”
  • “Discount”
  • “Unauthorized charges”

Refund:

  • “Refund of money”
  • “U are suppose to refund my credit card and u havent done so yet”
  • “Refund and want to cancel membership”

Staff:

  • “I received email about membership I have to speak to customer service”
  • “New service”

Product/ Service quality:

  • “Buying a product”

Shipping and Delivery:

  • “Order tracking”

Cards:

  • “Gift card payment”

Other:

  • “Sign up”
  • “Login”
  • “I can’t reset my password”

About Ashley Madison

Top 5 Ashley Madison Services

Online Dating, Membership, Customer Care, Premium Membership

Top 5 Ashley Madison Products

Account, Website, Profile

Top 5 Likes about Ashley Madison

Original idea, Potential, Meeting women, All of it

Top 5 Dislikes about Ashley Madison

Fake website, Security very poor, Fraud profiles, Extortion emails, Cost

Summary

Many people have heard of The Ashley Madison Agency. They are a dating service specialising in married dating - dating for people already in committed relationships. ...

Ashley Madison reviews and complaints

Ashley Madison is ranked 74 out of 886 in Media category

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Ashley Madison Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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Companies are selected automatically by the algorithm.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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