Ashley Madison Contact Information

  • (866) 742-2218

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Currently you can call only US numbers.

Headquarters Address:

Ashley Madison
PO Box 67027
Toronto, Ontario M4P 1E4
Canada

Fax:

416-545-1510

Other Info:

Monday 12:00 a.m. to
Friday 9:00 p.m. ET
(Statutory Holidays Excluded)

Emails:
imagebank@ashleymadison.com
business@ashleymadison.com
affiliates@ashleymadison.com

Social Networks:

Summary of Ashley Madison Customer Service Calls

750 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
03:41 AVG CALL DURATION
31% ISSUES RESOLVED

Customers Contact Ashley Madison to Ask about:

Account:

  • “My account locked”
  • “Suspended account”
  • “I cannot log into my account”

Activation/ Cancellation:

  • “Reactivate my account”
  • “Want to activate my account”
  • “I want to cancel”

Payments and Charges:

  • “Being billed without my permission my 15 year old son done this without my permission”
  • “Payment with gift card”
  • “Unauthorised access of my account”

Refund:

  • “Refund”
  • “Possibe refund or activation”
  • “Refund on money”

Request for Information:

  • “Can’t remember my info”
  • “Security question”
  • “Privacy concerns”

Cards:

  • “Credit card issue”
  • “My card was charged thru you and i do not know why somone hacked my email”
  • “Gift card payment”

Shipping and Delivery:

  • “Wrong order”
  • “Paid for credits but did not receive”
  • “Order tracking”

Staff:

  • “I received email about membership I have to speak to customer service”
  • “New service”

Product/ Service:

  • “Buying a product”

Other:

  • “Some how you have an incorrect email. It is not gryhuyi@gmail.com. it is gtyhuyi@gmail.com”
  • “Tech support”
  • “I want to delete my accouny”

Ashley Madison Rating Stats

1.8 out of 5 stars
based on 117 reviews
See all 278 reviews reviews

Rating stats

  1. 70 reviews
  2. 22 reviews
  3. 10 reviews
  4. 7 reviews
  5. 8 reviews

Rating trend

About Ashley Madison

Top 5 Ashley Madison Services

Online Dating, Membership, Customer Care, Premium Membership

Top 5 Likes about Ashley Madison

Original idea, Potential, Meeting women, All of it

Top 5 Dislikes about Ashley Madison

Fake website, Security very poor, Fraud profiles, Extortion emails, Cost

Summary

Many people have heard of The Ashley Madison Agency. They are a dating service specialising in married dating - dating for people already in committed relationships. ...

Ashley Madison reviews and complaints

Ashley Madison is ranked 26 out of 208 in Dating and Social Networking category

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Ashley Madison Stats

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Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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