Ron B Oey

I can’t get help with my issue

I cant get help with my issue my account says I have been hidden and I cant change it !!!!!!!!!!!!!!!
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Loss:
$95

Preferred solution: Full refund

Natsumi Kky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing

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I want to use a gift card and I can't figure out how to. I purchase a visa debit gift card and entered the info and it won't go through.
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Philadelphia, Pennsylvania

Credits

I was wondering if the site still offers free credits or trial period for when you are a new account. My username is Joshua327 and I havent received anything and it has been less than 24 hours only
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Anonymous
map-marker Warren, Michigan

Account

The app blocked me out and i was unable to figure out how to get back in. So i asked for my accounr to be deleted so i could re join and was hoping that would fix the problem. But when i went to rejoin it says now my account is suspended. Ive emailed 4 times already with no feedback. Can someone please help me.
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Anonymous
map-marker Houston, Texas

Cannot cancel sccount

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Ashley Madison is terrible and the app is a complete scam. DO NOT spend money on this platform.

It is absolutely ridiculous that you have to pay in order to simply order messages. The platform is completely dead, no one ever initiates or responds to communications. And when I ran out of credits to send/open messages I magically received like so many messages from super good looking women. Clearly AM has a bunch of fake accounts that they use to contact users who no longer have credits, in order to entice them to buy more.

Once you buy more and respond of course the women never respond because the accounts are not real. Lastly I have been trying to cancel my membership and close my account for days, there isnt a way to cancel within the app itself. I reached out to their support, and have yet to hear back.

This platform is a complete joke and the behavior by whoever running AM is criminal. Ashley Madison should be shut down!

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User's recommendation: Do not spend money here

Luciano E

Difficulties enter my account

Not good at all for two days I had been trying to solve this problems NO ANSWER can someone contact me
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Loss:
$79
Pros:
  • Lots of people
  • No opinion
  • Easy to sign up
Cons:
  • Understanding what means what and is this a con
  • No real contact
  • No answer

Preferred solution: Deliver product or service ordered

Hannah Mro
map-marker Durham, North Carolina

Bad service

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I want my money back I payed 169 dollars and I cant use the site, going through too much, just want my money back
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William S Fzw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Banned IP???

172.58.46.150 Above is NOT my phone's IP. Mine starts 192. Below hotspot client Dcnp 192.168.43.2 You have banned T-Mobile access port??? Or something??? So email links are not working from Gmail? I am inquiring as to why you did that?
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Pros:
  • No pros
Cons:
  • Unable to receive product that was purchased
  • Email to contac affiliates no response then i am banned
  • Girls lie

Preferred solution: Deliver product or service ordered

Robert M Kpl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can not log in or can not access web site

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I had deleted my account the other day because I fell for a customer on your web site that asked me to deleite my account to prove something well that person turned out to be a fraud and only wanted money. I do not spell good so please excuse me its lack of schooling.

At the time of deleting account I was just beginning to learn how to talk or just be on your web site. I thought I had died and gone to Heaven to cut out the boring part. I had money on my books to use on your web site and like I said was just getting started.

I can not get on site,nor do my duty as a Senior adult (sex machine) Male that promises that he will do is part to promote the GOOD in your web site and promise not to DELET my account again. I had been made out to be the man that I am and that is your FRENID Robert Ellis McDonald

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Loss:
$79
Pros:
  • Lot if they are real people
Cons:
  • Understanding what means what and is this a con

Preferred solution: Let the company propose a solution

User's recommendation: Know who UR screwing WITH

Anonymous
map-marker Akron, Ohio

I was locked out of my account . Been trying for days to log in . I half to go thru several steps to log in . Please correct this issue. Wont let me call direct?

My account is locked out. Tried for days to correct . Makes me go thru several steps to get on every time. ??? Please correct this problem
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Meena Dtl
map-marker Toronto, Ontario

I remember my user name but cant get into my account its locjed

My account is locked. Need it unlocked. Also please email me at zapatagiovanni@***.com I don't remember which email I used for this account My Val account t is not working
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Anonymous
map-marker Syracuse, New York

I emailed months ago with no reply

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I emailed you months ago and never gotten a reply. I wanted to stop and cancel my account. But yet no reply, and still took money from my account every month. I would like a credit from the date of the first email. DO NOT DEBIT MY ACCOUNT AGAIN , IM NOT GIVING YOU THE OK TO DO SO AGAIN!! If you have any concerns you can email me at Bsb1782@***.com.
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Mike P Bpq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account does not work at all

I get very little responses. No one looks at my profile. My account does not work properly and this has been going on for a long time. Fix it and let use the site like other people.
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Loss:
$1000
Pros:
  • Original idea
  • Lots of people
Cons:
  • Account never works

Preferred solution: Let the company propose a solution

User's recommendation: Don’t trust the company

Anonymous
map-marker Stone Creek, Ohio

Your system is not working in several areas big time!!!

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I can not edit or send anyone messages to include the email at contact us attached to my profile. Soooo nothing on your site works and when I called your customer service number, its not working, there is a message to send you an email. I hope this problem is fixed asap!!! Just purchased a lot of tokens and are not able to even use them. Please fix my account asap!!!! 330-283-**** Bear
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Anonymous
map-marker Milford, Michigan

I can’t log into my account

I cant get into my account and password reset does not work I never get the email to reset the password so I cant get in!!
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User's recommendation: Don’t bother

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